Certain extracts and mixtures cannot be supplied in the 1:10 w/v strength due to excessive precipitation; these will be supplied at the strongest possible w/v strength. Glycerinated extracts can be supplied in 1:20 w/v or weaker dilutions. Extracts ordered in protein nitrogen unitages are available aqueous only. Physician DEA# and/or license# must be supplied or on file. Proper identification will be required from Institutions.

A minimum order of $25.00 is required. Please combine orders to achieve minimum.

All extract shipments are shipped Overnight, Next Day Air Service. All other shipments UPS 3-day Select. Shipments with ice packs are made upon customer request, with an additional charge.

We stock frequently used mixtures of various antigens (see mixtures listed in catalog pages 2-8), which are available at no additional charge over the single antigen price. Custom mixtures are specially priced. A minimum order of 100 mLs is required to process a custom mixture (500mL minimum to receive a discount). A signed custom mixture form must be received specifying exact formula desired with a maximum of 12 antigens per mixture. Refer to current price list for custom mixture pricing. Delivery regarding custom mixtures will be a minimum of three weeks. All custom mixtures will be shipped after processing and cannot be returned.

Net 30 days from date of invoice. F.O.B. Lenoir, NC; shipping and insurance charges are prepaid and added to invoice. All prices are subject to change without notice. We accept payment via MasterCard, VISA® and American Express®; contact our Accounts Receivable Department for further information.

No returns can be accepted without prior notification and our Return Goods Authorization (RGA) number, which can be obtained by phoning our Customer Service Department. Allergenic extracts and Custom mixtures are not returnable for credit or exchange. Any shipping error must be reported to Greer within 7 days of receipt of material.

Return transportation charges are assumed by the customer, except when due to shipping error. Authorized returns must be adequately packaged and should be insured; we cannot be responsible for loss or damage in return transit. Greer reserves the right to inspect all returns before issuing credit. Ancillary supplies must be returned in unopened, undamaged cases. There is a 30 day time limit for all returns. All returns must be received within 10 days of notification.

We warrant only that solutions in unopened and undamaged vials are sterile and correctly labeled. Once shipment is made, we have no control over storage conditions, methods of usage or dosage administered.

To order by telephone, call Customer Service toll free 800-378-3906 or 828-754-5327.

To order by fax, dial 800-419-7302 or 828-754-5320.

For customers outside the United States,
call 828-754-5327.

Monday through Thursday 8 AM to 7 PM and
Friday 8 AM to 5 PM Eastern Standard Time.