For the best possible service, specify the account number, item number, raw material, and/or product name as shown in the catalog.
A 5 gram minimum for raw material is required.
Source materials are shipped via UPS or FedEx, unless otherwise specified.
Net 30 days from date of invoice. FOB Lenoir, NC. Shipping and handling charges are prepaid and added to the invoice unless arrangements are made in advance. All prices are in US dollars. We accept payment via MasterCard®, Visa®, and American Express®. Contact your source materials Customer Service Representative for further information. All prices are subject to change without notice.
Please contact a GREER® Customer Service Representative at 800.378.3907 or 828.759.7859 for prior approval of all product returns. Any shipping error must be reported within 7 days of receipt of the order. A Return Goods Authorization Number must accompany all product returns to GREER within 10 days of the return notification.
Return transportation charges are assumed by the customer, except when due to a shipping error. Authorized returns must be adequately packaged and should be insured. We cannot be responsible for loss or damage in return transit. GREER reserves the right to inspect all returns before issuing credit. Credit is not issued for duplications resulting from customer errors in ordering.
Telephone and Fax Orders
To order by telephone, call our Customer Care Specialists toll free: 800.378.3907 or call 828.759.7859
To order by fax, dial 828.754.0616
Customer Service is available Monday through Friday 8 AM to 5 PM Eastern Time.
Can’t Find What You Want?
Please contact us for special items you need that are not found in the catalog.