Ordering

To set up a new account with GREER®, please contact
a Customer Service Representative.

800.378.3907

Ordering

For the best possible service, specify the account number, item number, source material, and/or product name as shown in the catalog.

Minimum Order

A minimum order of 5 grams of raw material is required.

Custom Products

Custom products are specially priced and may require a larger minimum order. Delivery will be a minimum of 4 to 6 weeks. Custom products cannot be returned. Please consult your Customer Service Representative for more detailed information.

Shipping

Source materials are shipped overnight for next-day delivery unless otherwise specified.

Terms

Net 30 days from date of invoice. FOB Lenoir, NC. Shipping and insurance charges are prepaid and added to the invoice. All prices are in US dollars. All prices are subject to change without notice. We accept payment via MasterCard®, Visa®, and American Express®.

Returns

Please contact a GREER® Customer Service Representative, at 800.378.3907 or 828.759.7334, for prior approval of all product returns. Any shipping error must be reported within 7 days of receipt of the order. A Return Goods Authorization Number must accompany all product returns to GREER within 10 days of the return notification.

Return transportation charges are the customer’s responsibility except when due to a shipping error. Authorized returns must be adequately packaged and should be insured. GREER is not responsible for loss or damage in return transit. GREER reserves the right to inspect all returns before issuing credit. Credit is not issued for duplications resulting from customer errors in ordering.

Telephone and Fax Orders

To order by telephone, call our Customer Service Representatives: 800.378.3907

To order by fax, dial: 828.754.0616

For customers outside the United States, call: 828.759.7334

To email, write to: sourcematerials@stallergenesgreer.com

Our Customer Service Representatives are available Monday through Friday 8 AM to 5 PM Eastern Time.

Can’t Find What You Want?

Other products may be available in addition to the products shown in the catalog. Many products are available in various formulations. Please contact the GREER Source Materials team to inquire about availability.

Logo Tag

To speak to a Strategic Sourcing Customer Representative, call 800.378.3907 or email us.

Product Literature

To learn more about our products, please click on the links below to download our product literature.

Mite Source Materials brochures for:

Extract Manufacturers
In Vitro Diagnosticians
Researchers

Source Materials Capabilities brochures for:

Extract Manufacturers
In Vitro Manufacturers
Allergy Researchers